Frequently Asked Questions
Everything you need to know about your Rastah shopping experience.
What is the shipping timeframe for my order?
Standard domestic orders usually arrive within 5-7 business days. International shipping varies by location but typically takes 10-14 business days. You will receive a tracking number via email as soon as your order is dispatched.
What is your return and exchange policy?
We offer a 14-day return window for all unworn items in their original packaging with tags attached. Please note that sale items and limited-edition drops may be eligible for store credit only.
How do I ensure I am ordering the right size?
Each product page features a detailed size guide with specific measurements. As our silhouettes often feature an oversized or streetwear fit, we recommend checking the 'Model Stats' section for reference before purchasing.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. For specific regions, we also offer interest-free installment plans through Klarna and Afterpay.
Are your garments ethically produced?
Sustainability and craftsmanship are at our core. We work closely with local artisans and use high-quality, ethically sourced materials to ensure every piece is made under fair labor conditions and built to last.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. You can request a modification or cancellation within 2 hours of placement by contacting our support team at [email protected].